All Systems Operational

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Welcome to Smartly's Statuspage for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here

General App Status Operational
Advertising Operational
Campaign Workspaces Operational
Campaign Assets Operational
Automation Feeds Operational
Catalogs Operational
Ad Accounts Operational
Performance Operational
Reporting Operational
Ad Studies Operational
Budget Pools Operational
Triggers Operational
Integrations Operational
Creative Production Operational
Media Library Operational
Video Templates Operational
Image Templates Operational
Boards and Pins Operational
AI Playground Operational
Platform Services Operational
Facebook API Operational
Snapchat API Operational
Pinterest API Operational
YouTube API Operational
TikTok API Operational
Google Ads API Operational
Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Smartly App Availability
Fetching
Feb 28, 2026

No incidents reported today.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Cloudflare Outage impacting access to Smarty App
Resolved - We’ve confirmed that the Smartly app and services are now fully up and running following the resolution of Cloudflare’s issues. Thank you for your patience.
Feb 26, 02:24 UTC
Monitoring - A fix has been implemented by CloudFlare and access to Smartly App is also restored. We're monitoring and checking for more residues of impact as well.
Feb 26, 00:50 UTC
Update - We are continuing to investigate this issue.
Feb 25, 21:57 UTC
Investigating - Cloudflare, a third-party service Smartly is relying on for some of our services are experiencing outages leading to outages to Smartly App at the moment. The outages detected so far are accessing Smartly App as well as Smartly APIs while background services are running fine.

We are closely monitoring the situation and working on getting Smartly App back in service as soon as possible. We expect that your running ads should continue to deliver. We apologize for any inconvenience.
Feb 25, 21:20 UTC
Feb 25, 2026
Issues loading Google workspaces due to Dynamite Server Issues
Resolved - This issue has been resolved.
Feb 25, 19:53 UTC
Investigating - We are currently experiencing slowness loading Google Workspace Blueprints.
Feb 25, 18:31 UTC
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Meta API changes causing disruption to syncs in Workspaces
Resolved - We’re happy to share that we’ve successfully rolled out a fix to resolve the sync issues that were impacting Meta Workspace campaigns.

The issue was caused by recent changes to Meta’s API structure, which introduced new fields and temporarily disrupted syncing. The good news is that your active campaigns were not affected and should continue running as expected.

We truly appreciate your patience while we worked on this. If you have any questions or notice anything unusual, please don’t hesitate to reach out to Smartly Support or your Customer Success Manager.
Feb 18, 11:48 UTC
Identified - We are currently experiencing campaign syncing and ad set publishing issues with the error: “PRODUCT_SET_AND_WEBSITE, but got `undefined` instead.” The issue has already been escalated to our engineers and we will share an update as soon as more information becomes available. We apologize for any inconvenience this may cause.
Feb 18, 10:01 UTC
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

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