All Systems Operational

About This Site

Welcome to Smartly's Statuspage for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here

General App Status Operational
Advertising Operational
Campaign Workspaces Operational
Campaign Assets Operational
Automation Feeds Operational
Catalogs Operational
Ad Accounts Operational
Performance Operational
Reporting Operational
Ad Studies Operational
Budget Pools Operational
Triggers Operational
Integrations Operational
Creative Production Operational
Media Library Operational
Video Templates Operational
Image Templates Operational
Boards and Pins Operational
AI Playground Operational
Platform Services Operational
Facebook API Operational
Snapchat API Operational
Pinterest API Operational
YouTube API Operational
TikTok API Operational
Google Ads API Operational
Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Smartly App Availability
Fetching
Jun 15, 2026

No incidents reported today.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Resolved issue on degraded performance with Meta-related features
Resolved - We’re following up to inform you that Meta ads are now running normally.
As always, thank you for being a Smartly customer. If you have any questions, please don't hesitate to reach out to your Customer Success Manager or Smartly Support.
Jun 12, 18:01 UTC
Monitoring - We are continuing to closely monitor the situation and its impact on Meta-related services. We will provide updates as more information becomes available and will notify you once services have been fully restored.
Jun 12, 14:53 UTC
Investigating - We're aware of Facebook, Meta and Meta API related widespread outages and currently working to navigate this.

During this time, Meta-related features and services may be temporarily unavailable or experience disruptions in the Smartly app. We appreciate your patience and understanding while Meta works to restore normal operations.

We will continue to provide updates as more information becomes available. Thank you for your patience.
Jun 12, 13:36 UTC
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026
Smartly Application Service Disruption
Resolved - The issue affecting access to the Smartly application has been resolved, and all services have been fully restored.

Users should now be able to access and use the platform normally. Features that rely on background processing, such as Campaign Automation, Feeds, PBA, and Triggers, that may have failed during the incident will resume during their next scheduled runs. All actively running campaigns were unaffected by this incident and continued delivering as expected throughout the disruption.

We appreciate your patience and understanding while we worked to resolve this issue.
Jun 9, 08:58 UTC
Monitoring - We have identified and resolved the issue that was impacting access to the Smartly application. Service has been restored and users should now be able to access the platform normally.

Our engineering teams are continuing to monitor system performance and stability. We will provide a final update once we have confirmed the incident is fully resolved.

Thank you for your patience and understanding.
Jun 9, 08:01 UTC
Update - We are continuing to investigate this issue.
Jun 9, 06:31 UTC
Investigating - We are aware of an issue affecting access to the Smartly application. Our team is actively investigating the cause and working to restore service as quickly as possible.

We will provide further updates as they become available.
Jun 9, 06:20 UTC
Jun 8, 2026
Reporting latency is resolved
Resolved - We’re following up to inform you that Reporting is running normally.

We’ve recently updated our reporting infrastructure to ensure maximum platform stability and performance during peak hours. To prevent system slowdowns, reports are now processing in a optimized, staggered queue. You may notice a slight increase in load times, but this ensures your data generates reliably every single time.

As always, thank you for being a Smartly customer! If you have any questions, please don't hesitate to reach out to your Customer Success Manager or Smartly Support.
Jun 8, 14:45 UTC
Monitoring - We’re currently experiencing degraded performance issues in Reporting, causing most users to experience delays in large reports . Our team is currently working hard on restoring this feature to normal performance levels. All your running ads will continue to deliver. We apologize for any inconvenience and will post another update as soon as this issue is resolved.
Jun 8, 14:30 UTC
Investigating - We’re currently investigating reports of a potential slowness in Reporting , causing most users to experience delays when fetching metric data. All your running ads should continue to deliver. We apologize for any inconvenience and will post another update as soon as we learn more.
Jun 8, 14:13 UTC
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

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