Smartly Status Page Status

All Systems Operational

About This Site

Welcome to Smartly's Statuspage for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here

General App Status Operational

Advertising Operational

Campaign Workspaces Operational

Campaign Assets Operational

Automation Feeds Operational

Catalogs Operational

Ad Accounts Operational

Performance Operational

Reporting Operational

Ad Studies Operational

Budget Pools Operational

Triggers Operational

Integrations Operational

Creative Production Operational

Media Library Operational

Video Templates Operational

Image Templates Operational

Boards and Pins Operational

AI Playground Operational

Platform Services Operational

Facebook API Operational

Snapchat API Operational

Pinterest API Operational

YouTube API Operational

TikTok API Operational

Google Ads API Operational

Support Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Smartly App Availability

Fetching

Past Incidents

Oct 21, 2025

No incidents reported today.

Oct 20, 2025

Smartly Live Support is back online with limited stability.

Resolved - We have now observed that the stability and speed of Live Support Chat message are back to normal now. Thank you for your patience.
Oct 20, 12:06 UTC

Monitoring - Smartly Live Support is back online but do note that we are still observing certain Support Chat slowness related to the global AWS outage (https://health.aws.amazon.com/health/status). Thank you for your patience.
Oct 20, 10:52 UTC

Smartly Live Support is back online

Resolved - Thank you for your patience.
Oct 20, 09:39 UTC

Identified - Due to the recent global Amazon Web Services outage, our Chat Support partner Intercom is directly impacted as well. This means that you will have limited to no access to Smartly Live Support Chat at the moment.

We will be working with our partners to get Support Chat up and running as soon as possible.
Oct 20, 09:35 UTC

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.