All Systems Operational

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Welcome to Smartly's Statuspage for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here

General App Status Operational
Advertising Operational
Campaign Workspaces ? Operational
Campaign Assets ? Operational
Automation Feeds ? Operational
Catalogs Operational
Ad Accounts Operational
Performance Operational
Reporting Operational
Ad Studies Operational
Budget Pools Operational
Triggers Operational
Integrations ? Operational
Creative Production Operational
Media Library Operational
Video Templates Operational
Image Templates Operational
Boards and Pins ? Operational
AI Playground Operational
Platform Services Operational
Facebook API ? Operational
Snapchat API Operational
Pinterest API Operational
YouTube API Operational
TikTok API ? Operational
Google Ads API ? Operational
Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Smartly App Availability
Fetching
Nov 16, 2025

No incidents reported today.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Smartly TikTok Workspaces Reviewing and Publishing Issues
Resolved - Smartly internal database migration was causing Smartly TikTok Workspaces to have degraded reviewing and publishing tasks. This happened on the 12th of November 2025 between 4pm CET and resolved on 6pm CET. The impact to Smartly users included not being able to access campaign Review stage in order to publish campaigns.

Moreover, automated blueprints were not processed during that time meaning campaigns with automated feed updates didn't go through for campaigns/ad sets/ads.

After the incident all automated blueprints have been processed as normal and Review stage functionality was restored.

We apologise for the inconvenience.
Nov 12, 15:00 UTC
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Meta reporting loading error - Internal Server Error
Resolved - The issue causing the reporting for Meta live metrics to fail to load has been resolved by our development team. The functionality is now fully operational and can be used without any problems.

Thank you for your patience, and we apologize for any issues this may have caused.
Nov 3, 11:24 UTC
Investigating - We are currently experiencing issues where Reporting for Meta live metrics is failing to load. Our team is investigating the issue and we will keep you informed as soon as we have more information.
Thank you for your understanding, and we apologize for any inconvenience this may have caused.
Nov 3, 11:12 UTC
Nov 2, 2025

No incidents reported.

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