All Systems Operational

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Welcome to Smartly's Statuspage for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here

General App Status Operational
Advertising Operational
Campaign Workspaces Operational
Campaign Assets Operational
Automation Feeds Operational
Catalogs Operational
Ad Accounts Operational
Performance Operational
Reporting Operational
Ad Studies Operational
Budget Pools Operational
Triggers Operational
Integrations Operational
Creative Production Operational
Media Library Operational
Video Templates Operational
Image Templates Operational
Boards and Pins Operational
AI Playground Operational
Platform Services Operational
Facebook API Operational
Snapchat API Operational
Pinterest API Operational
YouTube API Operational
TikTok API Operational
Google Ads API Operational
Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Smartly App Availability
Fetching

Sep 15, 2026

No incidents reported today.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Pausing Meta account assets sync
Resolved - Meta asset syncing has been fully restored. Instagram Accounts, Posts, and other Meta assets are now syncing and displaying normally in Smartly. Thank you for your patience while we completed the necessary maintenance work.
Sep 9, 10:57 UTC
Update - Most Meta assets syncing are now operational on Smartly. Currently, only Instagram Accounts and Posts might experience delays in showing up on our UI. Contact Smartly Support if there is a need to use any of these assets.
Jul 10, 10:00 UTC
Monitoring - Customers can connect or reconnect Meta ad accounts now. Meta asset syncing is still running at reduced capacity, so newly connected accounts may not fully populate immediately. New pages, posts, videos, IG accounts, and related assets may appear with a delay in Meta Workspace. Normality should be restored in the coming hours.
Jul 9, 16:34 UTC
Identified - To prioritize stabilising Smartly’s internal services, we are temporarily pausing Meta Accounts/Pages/Posts/Videos syncing on our systems for a short time.

This will affect the loading of some data/fields related to new accounts, pages, and posts in the Meta Workspace UI on Smartly, as well as Ad account reconnection. You may also experience other minor inconsistencies.

We apologise for the short disruption and will be updating you again once our systems are back up and running
Jul 9, 14:18 UTC

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

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