All Systems Operational

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Welcome to Smartly's Statuspage for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here

General App Status Operational
Advertising Operational
Campaign Workspaces Operational
Campaign Assets Operational
Automation Feeds Operational
Catalogs Operational
Ad Accounts Operational
Performance Operational
Reporting Operational
Ad Studies Operational
Budget Pools Operational
Triggers Operational
Integrations Operational
Creative Production Operational
Media Library Operational
Video Templates Operational
Image Templates Operational
Boards and Pins Operational
AI Playground Operational
Platform Services Operational
Facebook API Operational
Snapchat API Operational
Pinterest API Operational
YouTube API Operational
TikTok API Operational
Google Ads API Operational
Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Smartly App Availability
Fetching
Dec 30, 2025

No incidents reported today.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025
Duplicated Ads
Resolved - As previously communicated, we have identified and resolved the root cause of the issue, and duplication should no longer occur in Workspaces.

Should your account have been impacted, your Smartly representative will contact you directly to provide additional details and support.
Dec 22, 16:23 UTC
Monitoring - We had a bug in workspaces that lead the duplicate blueprints being created when user cloned existing ad sets or ads. We've deployed the fix to the frontend on December 19th. Our teams are actively monitoring the fix.
Dec 19, 19:30 UTC
Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Dec 18, 2025
Resolved issue on degraded performance with Automation / catalog feed
Resolved - We’re following up to inform you that Automation / catalog feed is running normally. As always, thank you for being a Smartly.io customer. If you have any questions, please don't hesitate to reach out to your Customer Success Manager or Smartly.io Support.
Dec 18, 10:31 UTC
Monitoring - We’re following up to inform you that Automation / catalog feed is running normally.
As always, thank you for being a Smartly.io customer. If you have any questions, please don't hesitate to reach out to your Customer Success Manager or Smartly.io Support.
Dec 18, 10:08 UTC
Update - We are currently investigating reports of a processing error affecting the automation feed and catalog feed, which is causing a subset of users to experience feed processing failures. All of your active ads should continue to deliver as expected. We apologize for any inconvenience and will share another update as soon as more information becomes available.
Dec 18, 09:34 UTC
Investigating - We are currently investigating reports of a processing error affecting the automation feed and catalog feed, which is causing a subset of users to experience feed processing failures. All of your active ads should continue to deliver as expected. We apologize for any inconvenience and will share another update as soon as more information becomes available.
Dec 18, 09:32 UTC
Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

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