All Systems Operational

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Welcome to Smartly's Statuspage for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here

General App Status Operational
Advertising Operational
Campaign Workspaces Operational
Campaign Assets Operational
Automation Feeds Operational
Catalogs Operational
Ad Accounts Operational
Performance Operational
Reporting Operational
Ad Studies Operational
Budget Pools Operational
Triggers Operational
Integrations Operational
Creative Production Operational
Media Library Operational
Video Templates Operational
Image Templates Operational
Boards and Pins Operational
AI Playground Operational
Platform Services Operational
Facebook API Operational
Snapchat API Operational
Pinterest API Operational
YouTube API Operational
TikTok API Operational
Google Ads API Operational
Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Smartly App Availability
Fetching
Mar 13, 2026
Meta Workspaces Review inaccessible
Resolved - We’re happy to report that the Review page in Meta Workspaces is now functioning normally. We apologize for the disruption and sincerely appreciate your patience and understanding while our team worked to resolve the issue.
Mar 13, 09:26 UTC
Investigating - We're currently investigating reports of an issue with Meta Workspaces causing a subset of users to experience difficulties when attempting to access the Review page. All your running ads should continue to deliver. We apologize for any inconvenience and will post another update as soon as we learn more.
Mar 13, 08:14 UTC
Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Meta Workspace publishing stuck at 0 actions processed and Failing imports
Resolved - We have identified the root cause of the issue and have manually failed all processing jobs that exceeded normal thresholds. This issue also affected the importing of campaigns into workspaces, which should now be resolved.

As a result of this action, you may notice "failed" processing entries in the Publishing History.

Please retry publishing the campaigns manually. Alternatively, the next automated processing cycle should proceed normally.

If you notice any entries that remain stuck, please don’t hesitate to reach out to Support.
Mar 9, 16:36 UTC
Investigating - We're currently investigating reports of a stuck publishing in Meta Workspaces causing a subset of users. We are investigating the issue and will share an update as we know more. All your running ads should continue to deliver. We apologize for any inconvenience and will post another update as soon as we learn more.
Mar 9, 15:01 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Error: Dynamic IG Account selection options unavailable
Resolved - The issue affecting Instagram account selection in Workspace has now been resolved. Users should no longer experience errors preventing ad blueprints from loading.

All ads continued delivering as expected during the incident.

We apologize for any inconvenience this may have caused, and thank you for your patience while we worked on a fix.
Mar 3, 12:27 UTC
Investigating - We're currently investigating reports of a potential issue with Instagram account selection in Workspace, causing a subset of users to experience errors that prevent ad blueprints from loading. All your running ads should continue to deliver. We apologize for any inconvenience and will post another update as soon as we learn more.
Mar 3, 11:12 UTC
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

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