All Systems Operational

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Welcome to Smartly's Statuspage for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here

General App Status Operational
Advertising Operational
Campaign Workspaces Operational
Campaign Assets Operational
Automation Feeds Operational
Catalogs Operational
Ad Accounts Operational
Performance Operational
Reporting Operational
Ad Studies Operational
Budget Pools Operational
Triggers Operational
Integrations Operational
Creative Production Operational
Media Library Operational
Video Templates Operational
Image Templates Operational
Boards and Pins Operational
AI Playground Operational
Platform Services Operational
Facebook API Operational
Snapchat API Operational
Pinterest API Operational
YouTube API Operational
TikTok API Operational
Google Ads API Operational
Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Smartly App Availability
Fetching
May 11, 2026

No incidents reported today.

May 10, 2026
Meta Catalog - Processing degraded due to load on services (Resolved)
Resolved - We were able to identify the root cause and have since confirmed that all Meta Catalog processing were back to normal from 14:00 CET 10/05/2026. Please reach out to Support Chat if you have any questions or require any help.
May 10, 21:10 UTC
Monitoring - We've identified several Meta Catalogs on Smartly experiencing degraded processing from 08/05/2026 22:30. Multiple recovery actions have been taken since and we're now observing recovery.
May 10, 11:21 UTC
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Ads failing to publish with Creative should not include standard enhancements error
Resolved - This issue has now been resolved.

If you have any further questions or need assistance, feel free to reach out to support.
May 7, 20:53 UTC
Investigating - We are currently investigating an issue affecting the creation and editing of ads in Meta, where the error message “Creative should not include standard enhancements” is being returned.

Our team is working directly with Meta to identify the root cause. In the meantime, all active ads are expected to continue delivering normally.

We apologize for any inconvenience this may cause and will share an update as soon as more information becomes available.
May 7, 13:27 UTC
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

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