We’re following up to inform you that our Snapchat services are running normally. As always, thank you for being a Smartly.io customer. If you have any questions, please don't hesitate to reach out to your Customer Success Manager or Smartly.io Support.
Posted Apr 07, 2026 - 21:30 UTC
Monitoring
We are monitoring the issues with the Snapchat Review page. Our team is actively working to restore normal performance levels. While all running ads should continue to deliver, Snapchat publishing may remain intermittent. We apologize for any inconvenience and will provide another update as soon as the issue is resolved.
Posted Apr 07, 2026 - 20:24 UTC
Identified
We’re currently experiencing degraded performance issues with Snapchat Review page, causing a majority of users to experience an Internal Error when accessing Review . Our team is currently working hard on restoring this feature to normal performance levels. All your running ads should continue to deliver, however your Snapchat publishing may be intermittent. We apologize for any inconvenience and will post another update as soon as this issue is resolved.
Posted Apr 07, 2026 - 19:57 UTC
Investigating
We’re currently investigating reports of an issue affecting Snapchat Review page , causing a majority of users to experience an error. All your running ads should continue to deliver. We apologize for any inconvenience and will post another update as soon as we learn more.
Posted Apr 07, 2026 - 19:46 UTC
This incident affected: Advertising (Campaign Workspaces).