TikTok confirmed that the issue with location targeting, which also affected Smartly Campaign Workspaces, is now resolved.
Posted Oct 28, 2026 - 14:04 UTC
Monitoring
Some users may see an Internal Server error when loading location options while creating TikTok ad sets We’re investigating the issue with TikTok and will share an update when we have more information. We’re sorry for the disruption.
UPDATE: The issue has been fixed by TikTok Engineer
Posted Oct 28, 2026 - 12:28 UTC
Update
Some users may see an Internal Server error when loading location options while creating TikTok ad sets We’re investigating the issue with TikTok and will share an update when we have more information. We’re sorry for the disruption.
Posted Oct 28, 2026 - 10:59 UTC
Investigating
Some users may see an Internal Server error when loading location options while creating TikTok ad sets
We’re investigating the issue with TikTok and will share an update when we have more information. We’re sorry for the disruption.
Posted Oct 28, 2026 - 10:46 UTC
This incident affected: Platform Services (TikTok API).