TikTok publishing error: 'Attribution window combination is invalid in this ad scenario.

Incident Report for Smartly Status Page

Resolved

This incident has been resolved.
Posted Apr 28, 2025 - 15:51 UTC

Update

We are continuing to investigate this issue.
Posted Apr 28, 2025 - 15:50 UTC

Investigating

We are currently investigating reports of a TikTok error: 'Attribution window combination is invalid in this ad scenario,' which is causing a subset of users to encounter the error when publishing campaigns. All your running ads should continue delivering as expected. We apologize for any inconvenience and will post another update as soon as we have more information
Posted Apr 28, 2025 - 14:04 UTC
This incident affected: Advertising (Campaign Workspaces).
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