Meta's support team has rolled out a fix for this issue. As always, thank you for being a Smartly.io customer. If you have any questions, please don't hesitate to reach out to your Customer Success Manager or Smartly.io Support.
Posted Apr 03, 2025 - 18:12 UTC
Monitoring
We have seen a significant drop in errors over the past 18 hours, we are still continuing to monitor this issue.
Posted Apr 03, 2025 - 17:30 UTC
Update
We are continuing to investigate this issue.
Posted Apr 02, 2025 - 21:59 UTC
Investigating
We’re currently investigating reports of potential issues with Meta Workspaces, causing most accounts to experience errors upon publishing. Meta's API is currently experiencing a bug where requests fail with "Facebook error: <!DOCTYPE html> ..." All your running ads should continue to deliver. We apologize for any inconvenience and will post another update as soon as we learn more.
Posted Apr 02, 2025 - 21:58 UTC
This incident affected: Platform Services (Facebook API), Advertising (Campaign Workspaces, Campaign Assets), and Performance (Triggers).