We've confirmed that Smartly App and services are back up and running from Cloudflare's resolved issues. Thank you for your patience.
Posted Dec 05, 2025 - 09:23 UTC
Update
A fix has been implemented by CloudFlare and access to Smartly App is also restored. We're monitoring and checking for more residues of impact as well.
Posted Dec 05, 2025 - 09:16 UTC
Monitoring
A fix has been implemented by CloudFlare and access to Smartly App is also restored. We're monitoring and checking for more residues of impact as well.
Posted Dec 05, 2025 - 09:15 UTC
Identified
Cloudflare, a third-party service Smartly is relying on for some of our services are experiencing outages leading to outages to Smartly App at the moment. The outages detected so far are accessing Smartly App as well as Smartly APIs while background services are running fine.
We are closely monitoring the situation and working on getting Smartly App back in service as soon as possible.
Posted Dec 05, 2025 - 09:08 UTC
This incident affected: General App Status and Support Services.