Maintenance - Temporary safeguard when deleting Video templates

Incident Report for Smartly Status Page

Investigating

Currently, we are resolving an issue with video template stats that are triggered when deleting a video template from the asset library. This prevents us from automatically confirming template usage before deletion, and therefore, we have added a confirmation prompt before deleting video templates. Please ensure video templates are not being used in campaign before confirming during deletion.

Posted Oct 01, 2026 - 18:39 UTC

This incident affects: Creative Production (Media Library).